ck5666 Privacy Policy

ck5666 is committed to protecting the privacy and security of every player who uses our platform. We understand that our users — primarily players based in Dhaka, Chittagong, Sylhet, and across Bangladesh — place significant trust in us when they share their personal information. We take that responsibility seriously and have designed our data practices with transparency, security, and your rights in mind.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern the full relationship between you and ck5666. If you have questions about how we handle your data, please contact us at [email protected].

When you create a ck5666 account, we collect the information you provide directly, including:

• Full legal name as it appears on your national identity document.
• Date of birth (to verify you are aged 21 or above).
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code.
• Email address and mobile phone number.
• Username and hashed password (we never store passwords in plain text).
• Preferred currency (Bangladeshi Taka / BDT).

To comply with our obligations around responsible gaming, fraud prevention, and financial integrity, we may request the following Know Your Customer (KYC) documents:

• A copy of your National ID Card (NID), passport, or driving licence.
• A recent proof of address (e.g., utility bill, bank statement, or mobile operator statement) dated within the last three months.
• Proof of payment method ownership (e.g., screenshot of bKash wallet, Nagad account, or bank statement in your name).
• In cases of large withdrawals, additional source-of-funds documentation may be requested.

KYC documents are stored securely and accessed only by authorised personnel for verification purposes.

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, or Mastercard, we record transaction details including: the payment method used, the transaction reference number, the amount in BDT (৳), the date and time of the transaction, and the outcome (approved, pending, or declined). We do not store full card numbers or mobile banking PINs — sensitive payment credentials are handled directly by the respective payment providers under their own security protocols.

When you browse or use the ck5666 platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited, games played, bet history, and session duration.
• Referral source (how you arrived at our platform).
• Cookie identifiers and local storage data (see Section 5 on Cookies).

This data helps us personalise your experience, detect fraudulent activity, and improve platform performance for all players in Bangladesh and beyond.

ck5666 will never use your personal data for purposes that are incompatible with the original reason for collection without first obtaining your explicit consent. Where we rely on your consent as the legal basis for processing (e.g., for marketing emails or promotional SMS messages), you may withdraw that consent at any time by contacting our support team or by updating your communication preferences in your account settings.

To process your deposits and withdrawals, we share the minimum necessary financial information with our payment partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard. Each of these providers operates under their own privacy and security standards. ck5666 is not responsible for the data practices of third-party payment processors once data has been transmitted to them for transaction processing purposes.

Some games and platform features on ck5666 are powered by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as session tokens or anonymised player identifiers) that is necessary for the games to function correctly. They do not receive your full personal profile, financial records, or identity documents.

ck5666 may disclose your personal information to law enforcement agencies, regulatory bodies, or other authorised government authorities where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of ck5666, our players, or the general public. We will always seek to limit such disclosures to the minimum data required by law.

Cookies are small text files placed on your device when you visit a website. They allow the site to remember certain information about your visit — such as your login session, language preferences, or the contents of your account — so that you do not have to re-enter that information each time you return. ck5666 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

• Essential cookies: Required for the platform to function. These include session authentication tokens that keep you logged in and security cookies that protect against cross-site request forgery (CSRF).
• Performance cookies: Collect anonymised data on how players use the platform (e.g., which games are most popular, where users spend the most time) to help us improve the service.
• Functional cookies: Remember your preferences, such as your preferred deposit method (bKash, Nagad, etc.) or notification settings, to provide a more personalised experience.
• Analytics cookies: Used by trusted analytics partners to help us understand overall platform traffic and player behaviour on an aggregated, anonymised basis.

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the ck5666 platform, including your ability to log in or complete transactions.

ck5666 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. As a general guide:

• Active account data is retained for the lifetime of your account.
• Transaction records are retained for a minimum of five (5) years following the date of the transaction, in line with standard financial record-keeping obligations.
• KYC and identity verification documents are retained for a minimum of five (5) years following account closure.
• Support correspondence is retained for three (3) years from the date of the last interaction.
• Marketing consent records are retained until consent is withdrawn, plus a reasonable period to demonstrate compliance.

Once your data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

ck5666 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Bcrypt or equivalent hashing for all stored user passwords — plain-text passwords are never stored.
• Role-based access controls ensuring that only authorised personnel can access sensitive player data.
• Regular internal security audits and vulnerability assessments.
• Secure, access-controlled data centres with physical security protocols.
• Two-factor authentication (2FA) options for player accounts where supported.

While we take every reasonable precaution, no system is entirely immune to security threats. We encourage all players to use a unique, strong password for their ck5666 account and to enable any available account security features. If you suspect unauthorised access to your account, contact us immediately at [email protected].

As a player on ck5666, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your account username and a clear description of your request. We will respond within a reasonable timeframe, typically within 10 business days.

• Right of Access: You may request a copy of all personal data we hold about you.
• Right to Rectification: You may ask us to correct inaccurate or incomplete personal data at any time.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restrict Processing: You may ask us to temporarily stop using your data while a dispute or correction is being resolved.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to us directly.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior lawful processing.
• Right to Object: You may object to processing based on our legitimate interests where you believe your rights and freedoms outweigh those interests.

ck5666 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via the email address associated with their account and/or via a prominent notice on the ck5666 platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how ck5666 handles your personal data, please contact our support team directly. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related queries within one business day.

Contact us at: [email protected]